Operations Associate

Employment Type – Full-Time

No Experience Necessary – Entry Level

Monday through Friday 8 am – 4 pm

Company Overview

FOREVER is the world’s only complete permanent and trustworthy online home for your family memories. Digitally converted memories are preserved long-term online through FOREVER Permanent Cloud Storage. Our service guarantees the preservation of a client’s memories for a minimum of their lifetime plus 100 years. Learn more about what we do by visiting us at www.forever.com.

FOREVER is headquartered in Pittsburgh, Pennsylvania, but all FOREVER Digitization Services are performed right here in Green Bay, Wisconsin.

What FOREVER Will Bring:

• Competitive Salary: starting at $15 per hour
• Complete and competitive benefits package - health, vision, dental, life, paid time off
• Paid on-site training
• Fun, friendly, fast-paced, and evolving environment
• Great first-job experience
• Retirement plan with company match
• Equity incentive plan
• Opportunity for growth

Job Overview:

The Operations Associate position at FOREVER is an exciting entry-level opportunity within our company. As a key member of the team, you will play a vital role in ensuring clients' orders are completed efficiently and with the utmost quality. We take great pride in our productive and collaborative work environment, where each team member takes ownership of their responsibilities.

Your primary responsibilities will include converting various types of media, handling intake and organization processes, completing transactions, and ensuring timely shipment of client orders on a daily basis. To excel in this role, the ideal candidate must be adept at working both independently and as part of a team.

We are looking for someone who is highly organized, capable of effectively multitasking, and able to maintain a high level of focus. Attention to detail is paramount, as we consistently strive to deliver the best possible outcomes for our clients.

Join us in this dynamic and rewarding position, where you can grow your skills and contribute to a positive and thriving work culture. As a valued member of the FOREVER team, your dedication and passion for excellence will make a significant impact on our success.

What You Will Bring:

• Strong verbal and written communication skills
• Positive attitude and willingness to grow/adapt, learn multiple roles
• Critical thinking and problem-solving skills
• A team-oriented mindset yet able to work independently
• Enjoyment of new, day-to-day challenges
• Commitment to quality in all work
• Personable and easy to communicate with

Team Member Responsibilities:

• Ensure the security and confidentiality of all client and company materials
• Receive, inventory, and enter orders into our system as they arrive
• Ship orders that have been fulfilled
• Provide professional and excellent service to all our clients
• Perform other administrative duties required by your Direct Manager and other team members

Background Check: Should we request it, pre-hire, you may be asked for your consent and agree to execute any documents or to take any other actions reasonably necessary to facilitate FOREVER’s performance of a background check on you, which may include a report of your credit.